Delivery and Returns
Luxe items are shipped from the Melbourne Metro Area.
All deliveries require a signature on delivery, no Luxe items will be left unattended on any premises.
| LOCATION | STANDARD $19.95 |
SAME DAY $39.95 |
| Melbourne Metro (within 30km of CBD) | 1 - 2 business days | Available |
| VIC | 2 - 4 business days | Available |
| ACT | 2 - 4 business days | |
| NSW | 3 - 4 business days | |
| NT | 4 - 6 business days | |
| QLD | 3 - 5 business days | |
| SA | 2 - 4 business days | |
| TAS | 3 - 4 business days | |
| WA | 5 - 7 business days |
*For any urgent deliveries outside Melbourne Metro, please email us at info@theluxecollection.com.au. Additional charges will apply.
**Same day service is available for customers within 30km radius of Melbourne.
Collapsible content
Please check your here if your postcode is included
3000, Melbourne
3002, East Melbourne
3003, West Melbourne
3004, Melbourne
3005, World Trade
Centre
3006, Southbank
3008, Docklands
3010, University Of
Melbourne
3011, Footscray
3011, Seddon
3011, Seddon West
3012, Brooklyn
3012, Kingsville
3012, Kingsville West
3012, Maidstone
3012,T ottenham
3012, West Footscray
3013, Yarraville
3013, Yarraville West
3015, Newport
3015, South
Kingsville
3015, Spotswood
3016, Williamstown
3016, Williamstown
North
3018, Altona
3018, Seaholme
3019, Braybrook
3019, Braybrook North
3019,Robinson
3020,Albion
3020,Glengala
3020,Sunshine North
3020, Sunshine West
3021, Albanvale
3021, Kealba
3021, Kings Park
3021, St Albans
3022, Ardeer
3022, Deer Park East
3023, Burnside
3023, Burnside
Heights
3023, Cairnlea
3023, Caroline
Springs
3023, Deer Park
3023, Deer Park North
3023, Ravenhall
3025, Altona East
3025, Altona Gate
3025, Altona North
3026, Laverton North
3027, Laverton Raaf
3028, Altona Meadows
3028, Laverton
3028, Seabrook
3029, Hoppers
Crossing
3029, Tarneit
3029, Truganina
3030, Derrimut
3030, Point Cook
3030, Werribee
3030, Werribee South
3031, Flemington
3031, Kensington
3032, Ascot Vale
3032, Highpoint City
3032, Maribyrnong
3032, Travancore
3033, Keilor East
3034, Avondale
Heights
3036, Keilor
3036, Keilor North
3037, Delahey
3037, Hillside
3037, Sydenham
3037, Taylors Hill
3038, Keilor Downs
3038, Keilor Lodge
3038, Taylors Lakes
3038, Watergardens
3039, Moonee Ponds
3040, Aberfeldie
3040, Essendon
3040, Essendon West
3041, Essendon North
3041, Strathmore
3041, Strathmore
Heights
3042, Airport West
3042, Keilor Park
3042, Niddrie
3043, Gladstone Park
3043, Gowanbrae
3043, Tullamarine
3044, Pascoe Vale
3044, Pascoe Vale
South
3045, Melbourne
Airport
3046, Glenroy
3046, Hadfield
3046, Oak Park
3047, Broadmeadows
3047, Dallas
3047, Jacana
3048, Coolaroo
3048, Meadow Heights
3049, Attwood
3049, Calder Park
3049, Westmeadows
3050, Royal Melbourne
Hospital
3051, North Melbourne
3052, Melbourne
University
3052, Parkville
3053, Carlton
3053, Carlton South
3054, Carlton North
3054, Princes Hill
3055, Brunswick South
3055, Brunswick West
3055, Moonee Vale
3055, Moreland West
3056, Brunswick
3056, Brunswick Lower
3056, Brunswick North
3057, Brunswick East
3058, Batman
3058, Coburg
3058, Coburg North
3058, Merlynston
3058, Moreland
3059, Greenvale
3060, Fawkner
3060, Fawkner East
3060, Fawkner North
3061, Campbellfield
3062, Somerton
3063, Oaklands
Junction
3063, Yuroke
3064, Craigieburn
3064, Mickleham
3064, Roxburgh Park
3065, Fitzroy
3066, Collingwood
3066, Collingwood
North
3067, Abbotsford
3068, Clifton Hill
3068, Fitzroy North
3070, Northcote
3070, Northcote South
3071, Thornbury
3072, Northland
Centre
3072, Preston
3072, Preston Lower
3072, Preston South
3072, Preston West
3073, Keon Park
3073, Reservoir
3073, Reservoir East
3073, Reservoir North
3073, Reservoir South
3074, Thomastown
3075, Lalor
3075, Lalor Plaza
3076, Epping
3078, Alphington
3078, Fairfield
3079, Ivanhoe
3079, Ivanhoe East
3079, Ivanhoe North
3081, Bellfield
3081, Heidelberg
Heights
3081, Heidelberg West
3082, Mill Park
3083, Bundoora
3083, Kingsbury
3083, La Trobe
University
3084, Banyule
3084, Eaglemont
3084, Heidelberg
3084, Rosanna
3084, Viewbank
3085, Macleod
3085, Macleod West
3085, Yallambie
3086, La Trobe
University
3087, Watsonia
3087,Watsonia North
3088, Briar Hill
3088, Greensborough
3088, Saint Helena
3089, Diamond Creek
3090, Plenty
3091, Yarrambat
3093, Lower Plenty
3094, Montmorency
3095, Eltham
3095, Eltham North
3095, Research
3096, Wattle Glen
3097, Kangaroo Ground
3097, Watsons Creek
3099, Hurstbridge
3099, Nutfield
3101, Cotham
3101, Kew
Returns
Unfortunately, all good things come to an end, and while saying goodbye is hard, the process is easy…
Return via the prepaid express label provided in your Luxe package upon delivery. Ensure the package is returned via Australia Post no later than 2pm on Monday.
Preparing your Luxe item for Return
1. Carefully place the Luxe item back inside the dust bag it came in.
2. Then place the bag back inside The Luxe Collection Box.
3. Place The Luxe Collection box back into the brown reusable box that it was delivered in. Ensure the package is sealed securely.
4. Stick the return label onto the packaging. Ensure new label covers the old label.
5. Take the Luxe package to an Australia Post outlet no later than 2pm on Monday, unless advised otherwise.
Note:
DO NOT ATTEMPT TO CLEAN OR DRY CLEAN ITEM
DO NOT HANDWASH
DO NOT POLISH
We will take care of it all!